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Undercover Boss

Undercover Boss
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Available Formats Undercover Boss Secure Scanned : 08/11/2025
Undercover Boss

Undercover Boss - Season 3 Episode 5

Undercover Boss 2011 -

Overview:Chief Operating Officer Kevin McCullough goes undercover at npower, one of the UK's top utility companies. Npower is capable of generating up to 15% of the UK's power at any one time. But earlier this year, Which? magazine reported that just 27% of the company's customers said they were satisfied with the service. Kevin McCullough is responsible for over 8000 npower employees. A local lad done good, 45-year-old Kevin grew up in Yorkshire and started his career in 1984, shovelling coal at the plant. After all the bad press, Kevin admits that because `the company made me everything that I am today, when people criticise the hard work our employees put in - it hurts.' Undercover Kevin sees for himself what his employees have to put up with, working a spell on the busy customer service team. There's a mountain to climb to gain back the respect of customers and staff; will Kevin's spell undercover go any way to turning the business around?

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First Air Date: Jun 18, 2009 Last Air date: Aug 20, 2014 Season: 7 Season Episode: 34 Episode Runtime: 45:14 minutes Quality: HD IMDb: 4.3 / 10 by 3 users Popularity: 0.9459 Language: en

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